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If you have difficulty using or accessing any element of this website or any ARRIVE by Palisociety mobile app or tool, please feel free to call us at (323) 327-9702 or email us at and we will work with you through a communication method that is accessible for you.


Our goal is to make it as easy as possible for all people including those with hearing, vision, or any other disability to learn about our properties and reserve their stay with us.


We are currently taking a variety of steps and devoting resources to further enhance the accessibility of our website. Although we are proud of the efforts that we have completed and that are in-progress, we at ARRIVE by Palisociety view accessibility as an ongoing effort.


If you are vision-impaired or have some other impairment covered by the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to using this website, please contact us at the telephone and / or emails listed below.


1813 E 6th Street, Austin, TX 78702
+1 512.399.1927


ARRIVE Wilmington
101 S 2nd St, Wilmington NC 28401
+1 910.447.4704


ARRIVE Palm Springs
1551 N Palm Canyon Dr., Palm Springs, CA 92262
+1 760.227.7037


ARRIVE Memphis
477 S. Main Street, Memphis, TN 38103
+1 901.235.2718




  • 32-inch wide openings to common areas
  • Accessibility equipment for the deaf
  • Accessible entrance to hotel
  • Accessible entrance to restaurant
  • Accessible guest rooms with 36-inch wide openings
  • Accessible registration check-in counter
  • ADA accessible guest rooms
  • All doorways to and within accessible guest rooms are wheelchair accessible
  • Braille signage throughout property
  • Grab bars in public bathrooms
  • Hotel corridors a minimum of 36-inch wide
  • Main features of hotel accessible on ground floor
  • Roll-in ADA showers available
  • Service animals allowed
  • Wheelchair accessible


  • Accessible guest rooms with a 36-inch wide opening
  • Restaurants, lounges, meeting spaces
  • Main entrance
  • Pathway to registration desk
  • Registration desk
  • Route to accessible guest rooms


  • Wheelchair accessible
  • Service animals allowed
  • Accessible power outlets
  • Hearing impaired light alerts with kit
  • Light controls are push button
  • Lowered closet bars and shelving
  • Visual alarm equipped
  • Closed captioning television


  • Grab bars in shower with a shower seat
  • Roll-in shower
  • Lowered towel racks